In Transit Blog: Some Flexibility If Hawaiian Hurricanes Affect Travel Plans

Written By wartini cantika on Jumat, 08 Agustus 2014 | 17.35

With two hurricanes expected to hit the Hawaiian islands beginning Thursday night, several airlines and some hotel chains have offered to waive change fees for customers with reservations for travel in the next few days.

Hawaiian Airlines will waive all change fees and any difference in fare for customers holding tickets to fly there Thursday and Friday. Customers can rebook a flight on or before Aug. 12, as long as the original ticket was bought before Aug. 4, the origin and destination are the same, seats are available in the same class of service and the change is made before the original flight's time of departure.

Customers who wish to reroute their flight will not be charged a change fee but will be responsible for any difference in fare, and there may be some concessions made for customers who cannot find seats in the same class of service.

Changes can be made by calling 800-367-5320 or on the airline's website, hawaiianairlines.com, where customers are also encouraged to check for any future updates to scheduled flights. (Those who change a reservation online will be required to pay any change fees and the difference in fare up front, but can request a refund for those charges by contacting the airline's consumer affairs office.)

Alaska Airlines and Delta are offering similar waivers for changes to reservations and, in some cases, refunds and credit on future travel for those who wish to cancel their trip altogether. And Island Air, the interisland carrier, is waiving change fees and differences in fare for those with flights booked between Thursday and Monday. It has already canceled or suspended all flights on Thursday and Friday.

Guests of any Outrigger hotel or resort on the islands can also make changes to or cancel their reservation without penalty, provided the reservation begins any time between Aug. 5 and Aug. 12. Starwood Hotels and Resorts will also waive cancellation fees for guests who need to rebook because of the storms.

Hurricane Iselle, currently designated a Category 1, is expected to hit the city of Hilo with 80- to 90-mile-an-hour winds on Thursday night, then slow to a tropical storm as it passes Honolulu on Friday morning. Julio, which is currently designated a Category 2 hurricane, is expected to weaken to a tropical storm before landfall Sunday night.

Tropical storm warnings have been issued for the islands of Oahu, Kauai and Maui; flood warnings have been issued on all the islands. Iniki was the last hurricane to make landfall in Hawaii, in 1992.


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