The Getaway: Looking for a Bus or Train? New Sites Aim to Help

Written By Unknown on Kamis, 24 Oktober 2013 | 17.35

IF YOU WANT to search a single Web site for fares across multiple airlines, there are plenty of options — Priceline, Orbitz, Expedia — that allow you to do just that. But the same cannot be said if you're planning to travel long distance by bus or train. Typically you have to know the name of the company you plan to use and make a reservation through its Web site.

Now, however, a handful of Internet start-ups are trying to make searching for bus and train routes and fares as easy as searching for flight information. The sites are emerging as more people are traveling by bus and train. Intercity bus service grew by 7.5 percent between the end of 2011 and 2012, the highest rate of growth in four years, according to a report from the Chaddick Institute for Metropolitan Development at DePaul University.

And service by discount operators like BoltBus and Megabus in the United States jumped 30.6 percent year over year. (That outpaces the growth reported by airlines and car travel, the Chaddick Institute report said.) Train travel has also grown, and it's likely to become more popular given that the Department of Transportation, as part of the High Speed Intercity Passenger Rail Program that President Obama announced in 2009, is developing high-speed and intercity passenger rail corridors for 150- to 220-mile-an-hour trains.

Wanderu, a minimalist Web site introduced this month, enables travelers to search for bus and train trips in the Northeast across multiple companies. The site does not directly sell tickets, but it provides a link that allows you to book your trip with your chosen company. If the operator's Web site is not mobile-friendly or does not have an intuitive checkout system, Wanderu provides a reservation form for you to fill out and sends it to the operator on your behalf.

A recent search for a bus to Washington, D.C., from New York City pulled up dozens of trips — including departure time, price and duration — on lines like BoltBus, Megabus and DC2NY. Filters narrow search results to a particular operator as well as to buses that have Wi-Fi, power outlets, extra leg room, free water, loyalty rewards and "green certified" designations indicating that they were evaluated by the Certification for Sustainable Transportation at the University of Vermont (more information is available at Erating.org).

My Washington trip search showed that I could save $5 by taking the 10 a.m. Megabus from 34th Street and 11th Avenue for $21 instead of the 10:30 a.m. BoltBus from 33rd Street and Seventh Avenue for $26 — that is if I didn't care about the extra legroom on BoltBus. On the other hand, the Megabus was "green certified." Such are the dilemmas of travel nowadays. Sometimes you have to choose between your comfort and your conscience.

Wanderu is easy to use and at the moment it has partnerships with more than a dozen bus and train companies, which Wanderu said means that it covers roughly 80 percent of the East Coast market (one major bus company that's not on the site, for instance, is Peter Pan). The site's chief executive, Polina Raygorodskaya, said Wanderu was planning to expand to the Southeast next month and to the Midwest by the end of the year.

My search for a trip to Washington pulled up a number of bus options, though no trains. Turns out that Wanderu is reworking its Amtrak integration to make it faster, so while some trips turn up Amtrak options, Ms. Raygorodskaya said, the site's full Amtrak integration should be back on track again in a few weeks. If you want to travel by train only (or by bus only), there isn't a way to narrow the search to one mode of transportation, but you can filter by carrier. And given that Amtrak is the nation's major train company, Ms. Raygorodskaya said, users can filter for trains simply by selecting Amtrak as their carrier of choice. Wanderu is also developing an app that will allow users to create accounts and save all their tickets in one place.

On Bustripping, another new intercity bus search engine, users can search for routes in 163 United States cities, four European cities and Vancouver, Canada. There is also an app for iPhone, iPad and iPod Touch. The site currently turns up trips among 18 bus companies like Yo! Bus and Go Buses. Bustripping's chief executive, Ben Silverstein, said in an e-mail message that he is in talks with additional operators. The site, which is still building up its partnerships, is currently missing big carriers like Greyhound.

You can filter searches by time, price and operator. Recent searches for trips to Boston, Philadelphia and Washington from New York City each turned up two bus carriers. Each time I went to purchase tickets, Bustripping redirected me to another search site, Gotobus.com, to buy the trip. Mr. Silverstein said GotoBus handles the ticketing for many smaller bus lines and that Bustripping shows GotoBus routes on its site. (In other instances, Bustripping users are sent to a bus company's Web site to buy their tickets.) "In the future we plan to allow our users to purchase tickets for any bus company through our Web site and mobile app," Mr. Silverstein said.

Of course, you could just go directly to GotoBus, a longstanding, fairly cluttered third-party Web site that allows users to search for bus routes and book them. This summer the company introduced a mobile Web site that allows passengers to access their account and show an e-ticket to the bus operator as opposed to providing a printout. It's worth noting, though, that while GotoBus is not a bus operator, the company has sold tickets on carriers that were charged this year with federal Motor Carrier Safety Administration violations, like the Chinatown bus companies Fung Wah Bus Transportation and Lucky Star. So be sure to do your homework before booking a ticket with an unfamiliar carrier. You can research the safety performance of a specific interstate carrier on the Department of Transportation's Web site. (Customer reviews for GotoBus are on the Better Business Bureau Web site, BBB.org.)

In December, Bustripping will begin adding charter trips in Europe. For instance: Paris to and from Amsterdam, The Hague, Rotterdam, Antwerp, Brussels and Breda, in the Netherlands. Next year, there will be new routes to and from a number of other cities, including Milan, Luxembourg, Strasbourg, Prague, London and Hamburg. You will be able to check the prices and various other stops on the Web site.

(If you're looking for bus tickets in Europe, one established site is Rail Europe, a search engine with more than 50 train companies that had a record year in 2012, transporting more than a million travelers.)

Navigating these nascent sites is fairly straightforward. How useful they will be to travelers will ultimately depend on how many bus carriers and regions are included as the sites mature. The bottom line? The sites are not yet as comprehensive as flight search engines, but they nonetheless enable you to explore several route options at once — and to discover carriers you might not have been aware of.


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